Front Office Specialist

Our Advance Dentistry team is growing and we’re looking for some incredible team members to bring into the family!

 

The Particulars:

• Health insurance
• 401(k)
• Bonuses
• Paid vacation days & sick days
• 40-hour workweeks

 

What we are looking for:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

 

We look for team members who:

• exemplify both professionalism and empathy
• have exceptional communication and organizational skills.
• provide stellar customer service
• help establish the practice as our patients’ “dental home” — a place that is genuine & friendly, skilled & supportive, and truly second to none.

 

About Us:

We’re a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

 

Our team enjoys lovely facilities, great benefits, and a dynamic environment. We absolutely love what we do and have a great time doing it!

 

If you’re ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

 

About the Role:

Responsibilities include:

 

• greeting patients as they arrive
  ◦ nurture the practice-patient relationship (from the individual’s very first face-to-face interaction, all the way through their hundredth visit)
  ◦ help create a positive, productive, supportive, & constructive in-office experience for every individual

 

• help facilitate misc. patient-communication tasks
  ◦ answer inbound phone calls
  ◦ place outbound phone calls
  ◦ confirm & schedule patient appointments (in person &/or by phone)
  ◦ communicate with affiliated health care organizations — other dental practices, etc.

 

• help execute misc. Front Office tasks
  ◦ collect payments
  ◦ assist with insurance verification
  ◦ provide support on all other tasks associated with the department’s day-to-day responsibilities

 

• contribute to the growth & evolution of Front Office operations
  ◦ work collaboratively to refine the department’s workflow and expand its capabilities.

 

If you are looking for:

If you’re looking for…

 

• a POSITIVE & CONSTRUCTIVE office culture
• a FOCUSED & EMPOWERING environment
• a team that’s passionate about providing BEST-IN-CLASS patient care

 

…then we’d love to talk to you!

 

Related Experience:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred.

 

But that is certainly not a prerequisite.

 

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

 

Location(s):

• FAIRFAX / MARIEMONT, OHIO

• ANDERSON TOWNSHIP, OHIO

• WEST CHESTER, OHIO

• HILLIARD, OHIO

Schedule:

Full-time

 

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