CORONAVIRUS:

** UPDATE **

OHIO STATE DENTAL BOARD
COVID-19 UPDATE :

DENTAL OFFICES OPENING ON MAY 1, 2020

As per the Governor’s announcement on April 27, 2020,
dental offices are permitted to
open on May 1, 2020
to provide dental services.

Our offices are indeed open.
Our team is absolutely here to help.
If you have any questions at all, give our team a call (513-272-9009).

As we move beyond providing care for emergencies only,
and return to offering a full scope of treatment

We will continue to tailor the hours at both of our clinics.
Please see below for the most up-to-date hours.

  • WOOSTER PIKE
    • Mon – Fri : 7am – 5pm
    • Sat : closed (temporarily)
    • Sun : closed
  • ANDERSON TOWNSHIP
    • Mon : 9am – 6pm
    • Tues: closed
    • Weds: 7am – 4pm
    • Thurs: 8am – 5pm
    • Fri: 7am – 4pm
    • Sat: closed
    • Sun: closed




ARCHIVED CONTENT
(4.30.2020)

If you are having a
DENTAL EMERGENCY

or experiencing pain,
WE ARE OPEN
and here to help.

By providing care to emergency patients,
we can help alleviate
the burden that dental emergencies
can place on hospital emergency departments.

You may, of course, have questions about what this all means for you.
Here are some of the details you may want to know:

IF YOU’RE HAVING A
DENTAL EMERGENCY …

We are indeed still here for you.

  • Our office will remain open for all emergency and pain-related appointments.
  • If you’re experiencing pain, we are absolutely committed to providing treatment and are still here to help.
  • If that is the case, please call our team at 513-272-9009.

IF YOU HAVE
AN APPOINTMENT ALREADY SCHEDULED …

Do you have an upcoming appointment scheduled between now and May 1? Our office will contact you.

  • If your upcoming visit is of an elective nature, our team will work with you to reschedule.
  • If your upcoming visit is of a non-elective nature, our team will reach out to confirm the appointment and answer any questions you may have.

SHOULD I EXPECT UPDATES ?

We are, of course, monitoring developments closely and will continue to do so.

IN GENERAL …

Our patients’ health, safety, and well-being are always our primary focus.

At all times.
& Certainly during these.

We remain committed to ensuring the safety & well-being of our patients, our team, and our community. 

QUESTIONS?

If you have any questions at all, give us a call at 513-272-9009.
We are here to be of help, service, & support to you.

coronavirus concerns and questions

“SAFETY PRECAUTIONS”… WHAT SHOULD I KNOW?

For safety-related updates,
visit our “PATIENT SAFETY” page.

Even under normal circumstances, Advance Dentistry maintains the highest standard of infection-control protocols using the latest OSHA guidelines as well as the recommendations of the American Dental Association.

In response to this crisis, we are also implementing COVID-19 infection-control measures recommended by the Centers for Disease Control (CDC).

As a healthcare provider, we already maintain extremely strict protocols for the cleaning and disinfection of all operatory rooms. In addition, we have increased the frequency of disinfection-measures in our public spaces and common “touch points” — doorknobs, counters, restrooms, etc.

Anti-bacterial hand sanitizer can be found throughout the office and we encourage patients to remain proactive with their own personal hygiene (e.g. frequent & thorough hand washing, appropriate sneeze protocol) during this time — in our office and beyond.

Additionally, the temperature of every individual in our office — patients and team members alike — is taken upon entry. Temperatures, among other pertinent health notes, are also discussed during each patient’s confirmation call prior to their appointment.

WHAT ABOUT YOUR STAFF?

Our team members have been trained in cold & flu prevention measures and have been instructed to not report to work and see their doctor if they are feeling unwell.

They have also been provided with additional tools & equipment to ensure they are undertaking all tasks using the most up-to-date hygiene protocols. 

I’M A PATIENT… WHAT SHOULD I DO?

The CDC has several recommendations to reduce exposure to the coronavirus and other illnesses. We encourage you to review them here:
http://www.cdc.gov/coronavirus/index.html.

VERY IMPORTANT:

re: ACCOMPANYING INDIVIDUALS
We are asking that patients help us
limit non-essential individuals
present during the time of their appointments.

When possible, these visitors should be limited to
essential “support” individuals only
— i.e. friends/ family/ caregivers who are providing rides (& other necessary support) to patients following their treatment.

If you are experiencing ANY respiratory issues or cold- &/or flu-like symptoms, including, but not limited to :
* Fever
* Cough
* Shortness of breath

… we ask that you please contact the office (513-272-9009) to
reschedule your appointment.

If you have been in close contact with someone who has tested positive for COVID-19

… we ask that you please contact the office (513-272-9009) to
reschedule your appointment.

If you or a member of your family/household have traveled outside of the country within the last 14 days –
particularly to/ from/ within any of the countries that have experienced widespread, sustained transmission
of the novel coronavirus
(e.g. China, South Korea, Iran, Italy, France, & Spain)…

… we ask that you please contact the office (513-272-9009) to
reschedule your appointment.